Start On Demand Course
Upcoming Online Instructor Led Schedule (all times are in EST):

Volunteer Representation & Social Media

15 minutes
Available Now (On Demand)
Access from anywhere (Online) and Access Anytime (On Demand)
Certificate of Completion

The Volunteer Representation and Social Media course educates volunteers on the Epilepsy Foundation’s approved procedures for using social media to raise awareness about epilepsy and support the mission of the Epilepsy Foundation. This course aims to share the value of social media, proper usage as a volunteer, and things to include and avoid when posting online.  

Course Objectives:
Understand the roles of the Epilepsy Foundation and volunteers as it relates to public information and marketing
Introduction to social media, including guidelines for posting and topics to avoid when representing the organization as a volunteer
Recognize the different elements of a social media posting, to ensure content is appropriate, accurate, and impactful
For technical support, please contact:
Online Course Support Team
E-mail: LMS_Helpdesk@efa.org
Phone: 847-348-0373
Business hours: 9am to 5pm EST
Monday to Friday (Excluding US holidays)

For additional information or questions about this training, please contact the Epilepsy Foundation Public Health and Education Team: programs@efa.org
Who Can Take The Course?

Any current or future volunteers of the Epilepsy Foundation.

How to Take The Course?

See our FAQs additional technical requirements.

Can’t find the answer to your question? 

Contact the Epilepsy Foundation’s Public Health and Education Department

Epilepsy Learning Portal Support Team:

  • E-mail: LMS_Helpdesk@efa.org
  • Phone: 847-348-0373
  • Business hours: 9 a.m. to 5 p.m. ET
  • Monday to Friday (Excluding US holidays)
Are There Any Prerequisites To Take The Course?
There are no prerequisites to take the course.
What Materials Or Equipment Do I Need To Take The Online Course?
You need access to a computer or device (smart phone, tablet, etc.) with reliable, high-speed internet. The browser must support JavaScript.
How Long Does It Take To Complete The Course Online?
The video module must be viewed in its entirety and post-assessment completed to successfully complete this training.
Are Continuing Education Units Available?

No

How Do I Get Credit For Taking The Course?
Upon completing the course, you must complete the online post-assessment and evaluation.
How Long Is The Post-Assessment?
The post-assessment consists of 17 multiple-choice, true/false, and open response questions.
Accommodation Requests
The Epilepsy Foundation is committed to providing resources that are accessible to people of all abilities. For questions about accessibility or to request accommodations in order to fully participate in this activity, please contact the Epilepsy Learning Portal Support Team Team: LMS_Helpdesk@efa.org. Requests should be made as soon as possible but at least two weeks prior to the scheduled meeting. You will be contacted by someone from our staff to discuss your specific needs.
Anti-Discrimination Statement

The Epilepsy Foundation is committed to providing equal opportunities for all persons and does not discriminate or retaliate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, disability, citizenship or legal immigration status, veteran status, or any other status protected by federal, state and local laws (“protected status”). The following individuals have been designated to receive inquiries or complaints regarding the Foundation’s anti-discrimination policy:

Employees contact:
Name: Danielle Solomon
Title: Vice President, Human Resources
e-mail: HRR@efa.org

Students, prospective students and third parties contact:
Name: LaQueisa Haynes-Smith
Title: Director, Training & Education
e-mail: programs@efa.org